Michelle Holmes

Written by a NHS patient at Royal Lancaster Infirmary

Clear communication, concerned manner. Had access to copious amounts of information which she ably passed onto a lay patient, me. Clearly stated that this was a diagnosis that may change on review and offered to communicate the results of a local review. Has since my referral together with every other member of the urology team has provided me with care of an exemplary standard.

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Listening

Written by a NHS patient at Royal Lancaster Infirmary

Michelle was brilliant, very friendly and informative, can't recommend highly enough!

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Listening

Written by a NHS patient at Royal Lancaster Infirmary

I have valued having Michelle as my "urology nurse"/ Macmillan nurse. Over the course of three years you see so many doctors and nurses it great to have one reliable contact who you know will answer your questions and if necessary find out things for you and provide advice. I have only seen Michelle face to face once but she replies promptly to my emails and phone calls so that I already feel we know each other quite well!

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Listening

Written by a NHS patient at Royal Lancaster Infirmary

Michelle was very helpful, informative and sensitive in her role as cancer nurse specialist. We saw her immediately after our initial consultation with our urologist re results of tests.

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Listening

Written by a NHS patient at Royal Lancaster Infirmary

Michelle, was amazingly understanding, she listened and was both supportive and professional. She gave us information with full explanations in detail,  allowing us to understood more about our situation. She gave us plenty of time so we  didn’t feel rushed or under pressure at all.  Michelle is totally approachable,  and it is good to know we have Michelle as our point of contact. Thankyou Michelle.

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Listening